Cancellation policy & sample cancellation form
Who is entitled to this right of withdrawal?
You are entitled to the following right of withdrawal if you consumer in the
The meaning of § 13 of the German Civil Code (BGB) is that the contract is concluded for purposes which
predominantly neither your commercial nor your self-employed professional activities
activities can be attributed to you. Conclude the contract as
entrepreneur (§ 14 BGB) from — for example as a commercial property management company or
commercial landlord — exists no statutory right of withdrawal.
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
To cancel the contract.
The cancellation period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us
Philipp Herrmann – DigElite digital agency
Kreuzstraße 16a
49492 Westerkappeln
Germany
Telephone: +49 152 27950198
Email: herrmann@digelite.de
by means of a clear declaration (e.g. a letter sent by post,
(fax or email) of your decision to withdraw from this contract,
Please inform us. You can use the attached sample cancellation form for this purpose.
use, but this is not mandatory.
To meet the cancellation deadline, it is sufficient that you send the notification about the
Send your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of the revocation
If you cancel this contract, we will refund all payments we have received from you.
you have received, including delivery costs (excluding the
additional costs resulting from choosing a different type of
Delivery was selected as the cheapest standard delivery option offered by us.
have), immediately and at the latest within fourteen days from the day
to be repaid on the date on which the notification of your cancellation of this contract is received by
we have received. We will use the same for this refund.
The payment method you used in the original transaction, it
unless something else has been expressly agreed upon with you; in no case
You will be charged fees for this refund.
Did you request that the service begin during the withdrawal period?
If so, you must pay us a reasonable amount corresponding to the share of
until the point at which you inform us of your decision to exercise your right of withdrawal
regarding this contract, services already rendered
compared to the total scope of services provided for in the contract
corresponds.
— End of the cancellation policy —
Premature expiry of the right of withdrawal
In the case of a contract for the provision of services expires the
Right of withdrawal, if
- we the service fully provided have and
- only started performing the service after you had
Her express consent given and at the same time your knowledge
confirmed by this have the right to withdraw from the contract if the goods are fully delivered.
We may lose the ability to fulfill the contract (§ 356 para. 4 BGB).
Will a digital content, which is not on a physical data carrier
Once the goods are delivered or made available, the right of withdrawal expires accordingly.
Section 356 Paragraph 5 of the German Civil Code (BGB) applies if you have expressly consented and acknowledged your knowledge of the
We have confirmed the loss of the right of withdrawal and have begun execution.
have.
Note on implementation (to ensure technical compliance): Should an advertisement/
Subscription package immediately (before the 14 days have expired) will be activated, is in
Ordering process separate, actively clickable checkbox to provide, with
the consumer expressly agrees to the immediate commencement and the
Loss or partial compensation of the value of the right of withdrawal is confirmed. Without this
With documented consent, the service will only begin after the deadline has expired.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form.)
(Send it back.)
To
Philipp Herrmann – DigElite digital agency
Kreuzstraße 16a
49492 Westerkappeln
Germany
Email: herrmann@digelite.deI/We (*) hereby revoke the contract concluded by me/us (*).
regarding the purchase of the following goods (*) / the provision of the following
Service (*):
— Ordered on (*) / received on (*): ____________________
— Name of consumer(s): ____________________
— Address of the consumer(s): ____________________
— Signature of the consumer(s) (only for notifications on paper):
____________________- Date: ____________________
(*) Delete as appropriate.