Privacy Policy — Arrow United (external provider)
Provider: Arrow United – Rental Service Northern Cyprus, Iskele, Turkish Republic of Northern Cyprus
Status: June 2026
1. Responsible person
The entity responsible for processing personal data within the scope of the rental and guest services provided by Arrow United is:
Arrow United
Iskele
Turkish Republic of Northern Cyprus (TRNC)
E-mail: info@arrowunited.com
2. What data we process
As part of our services, we may process the following personal data:
- First and Last Name
- Address
- Telephone number
- E-mail address
- Nationality (if required for the stay)
- Arrival and departure dates
- Number of guests
- Payment information (depending on payment method)
- Messages related to a booking request
3. Purpose of data processing
We use your data exclusively for:
- Processing booking requests
- Booking and management of holiday accommodations
- Communication before, during and after the stay
- Fulfillment of legal obligations
- Improving our customer service
4. Disclosure of personal data
Data will only be shared to the extent necessary for processing the booking, in particular with:
- Owner or landlord of the booked accommodation
- Property management or property manager
- Cleaning and service providers
- Payment service provider
- Authorities, if required by law
Your data will not be shared for advertising purposes.
5. Storage duration
Your data will only be stored for as long as is necessary for contract processing, legal retention obligations or legitimate business interests.
6. Data security
We take appropriate technical and organizational measures to protect your personal data from loss, misuse or unauthorized access.
7. Your rights
Where applicable, you have the right to:
- Information about your stored data
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Objection to the processing
- Data portability
Please direct your inquiries to the contact address listed above.
8. Cookies
Our website may use technically necessary cookies.
If analytics or marketing cookies are used, this will only happen after you have been informed and – where necessary – given your consent.
9. External Services
Insofar as we use services such as WhatsApp, Google Maps, payment service providers or booking systems, data processing is carried out in accordance with the respective data protection regulations of these providers.
10. Changes to this Privacy Policy
We reserve the right to amend this privacy policy in the event of legal or organizational changes.